If you have supplementary health insurance, you can look forward to the highest medical standards and premium hotel-style service at Clinique La Colline. Here is an overview of our hospital services for patients with private or semi-private insurance. Under each service you can find answers to questions about which costs are covered by your health insurance company.
Complementary health insurance: Agreements finalized
Agreements have been reached between Hirslanden Clinics Geneva and major Swiss insurers including CSS, Helsana, Assura, and Groupe Mutuel.
The reservation service is available to answer any questions you may have:
- by email : reservation.lacolline@hirslanden.ch
- by phone : +41 22 702 26 21
Patients with private insurance
Inpatient care
Your private insurance allows you to be admitted to a private hospital. Clinique La Colline has agreements in place with nearly all health and accident insurance companies in Switzerland.
During your consultation with your doctor, you will be asked for the details of your basic and additional insurance (name of the insurance company, class of insurance, policy number). These details will be sent to the hospital's reservations department.
Before you are admitted, the hospital will ask your insurance company (basic and/or additional) for a payment guarantee.
Once this has been obtained, the hospital will be able to issue a third-party-payer invoice, which means that the invoice will be sent directly to your insurance company for payment to the hospital in full. Your insurance company will then send you a statement with any fixed charges for which you are liable in accordance with your insurance policy (excesses and/or fixed fees).
After discharge, the hospital will issue two invoices, even if your basic and additional insurance are with the same insurance company. An invoice for the fixed cost of the procedures carried out will be sent to your basic insurance company. The total balance will be sent to your additional insurance company.
Doctor's fees and any laboratory or radiology examinations are not invoiced by the hospital but by our partners.
Any personal costs will be invoiced to you if they have not already been paid when leaving the hospital.
Outpatient care
At the Clinique La Colline, all outpatient consultations and treatments are billed at the basic insurance rate. It is therefore not necessary to have additional insurance to consult on an outpatient basis (without hospital stay).
Patients with semi-private insurance
Inpatient care
Your semi-private insurance allows you to be admitted to a private hospital. Clinique La Colline has agreements in place with nearly all health and accident insurance companies in Switzerland. During your consultation with your doctor, you will be asked for the details of your basic and additional insurance (name of the insurance company, class of insurance, policy number). These details will be sent to the hospital's reservations department.
Before you are admitted, the hospital will ask your insurance company (basic and/or additional) for a payment guarantee.
Once this has been obtained, the hospital will be able to issue a third-party-payer invoice, which means that the invoice will be sent directly to your insurance company for payment to the hospital in full. Your insurance company will then send you a statement with any fixed charges for which you are liable in accordance with your insurance policy (excesses and/or fixed fees).
After discharge, the hospital will issue two invoices, even if your basic and additional insurance are with the same insurance company. An invoice for the fixed cost of the procedures carried out will be sent to your basic insurance company. The total balance will be sent to your additional insurance company.
Doctor's fees and any laboratory or radiology examinations are not invoiced by the hospital but by the doctors and our partners.
Any personal costs will be invoiced to you if they have not already been paid when leaving the hospital.
Outpatient care
At the Clinique La Colline, all outpatient consultations and treatments are billed at the basic insurance rate. It is therefore not necessary to have additional insurance to consult on an outpatient basis (without hospital stay).
Patients with basic insurance
Inpatient care
Following the introduction of a new hospital charging system in 2012, you now have the option of being admitted to a private hospital. This option is subject to certain conditions laid down by the canton, in particular:
- You must be a resident of the canton of Geneva,
- You must have mandatory health insurance only
- You must have a condition (medical or surgical) that is covered by the list granted to the hospital by the canton (specialties, number of cases annually, budget allowance)
Hirslanden Clinique La Colline is one of the hospitals on the list of those mandated by the canton of Geneva to provide healthcare services, in particular in the fields of orthopaedics and neurosurgery. The cost of treatment involved in such hospitalisation will therefore be covered by your basic insurance (45 %) and the cantonal contribution (55 %) with no additional costs being charged to you. The cost includes doctors', laboratory and radiology fees. Only your personal expenses will be charged to you (e.g. requests for an upgraded room, etc.). These specific requests must be approved by the doctor and the hospital in advance.
Outpatient care
At the Clinique La Colline, all outpatient consultations and treatments are billed at the basic insurance rate. It is therefore not necessary to have additional insurance to consult on an outpatient basis (without hospital stay).
Important information about innova
As of 1.1.2021, innova will no longer provide full cost coverage in Hirslanden Group clinics for insured persons in semi-private and private wards.
The same applies to innova's partner insurers: Birchmeier Krankenkasse, vita surselva, sanavals Gesundheitskasse, Cassa da malsauns LUMNEZIANA, KKV Krankenkasse und Krankenkasse Zeneggen.
Of course, all patients will continue to have access to our services for those with general insurance.