If you have supplementary health insurance, you can look forward to the highest medical standards and premium hotel-style service at Klinik Hirslanden. Here is an overview of our hospital services for patients with private or semi-private insurance. Under each service you can find answers to questions about which costs are covered by your health insurance company.

Patients with private insurance

Inpatient care

As a private patient, your inpatient treatment at Klinik Klinik is covered by your basic health insurance or accident insurance and your supplementary hospital insurance.

After your inpatient treatment, your doctor will invoice you directly for their services. We will charge your health insurance provider for the costs of all other medical services you received at the hospital. Around 10 days after you have left the hospital you will be sent an invoice for any extras such as telephone charges, drinks or visitor meals.

Outpatient care

Outpatient procedures or consultations such as x-ray examinations and radiotherapy are covered by your basic health insurance or accident insurance and your supplementary hospital insurance (minus franchise and excess). The same applies for minor operations that do not require an overnight stay at the hospital.

Patients with semi-private insurance

Inpatient care

As a semi-privately insured patient, your inpatient treatment at Klinik Hirslanden is covered by your basic health insurance or accident insurance and your supplementary hospital insurance.

After your inpatient treatment, your doctor will invoice you directly for their services. We will charge your health insurance provider for the costs of all other medical services you received at the hospital. Around 10 days after you have left the hospital you will be sent an invoice for any extras such as telephone charges, drinks or visitor meals.

Outpatient care

Outpatient procedures or consultations such as x-ray examinations and radiotherapy are covered by your basic health insurance or accident insurance and your supplementary hospital insurance (minus franchise and excess). The same applies for minor operations that do not require an overnight stay at the hospital.

Patients with basic insurance

Inpatient care

For patients with basic health insurance residing in the canton of Zurich, inpatient treatment is covered by their compulsory health insurance or accident insurance. However they are required to pay the franchise and excess themselves.

We will send the invoice for the medical services directly to your insurance provider. Around 10 days after you have left the hospital you will be sent an invoice for any additional services such as telephone charges, drinks or visitor meals.

Outpatient care

Outpatient procedures or consultations such as x-ray examinations and radiotherapy are covered by your basic health insurance or accident insurance (minus franchise and excess). The same applies for minor operations that do not require an overnight stay at the hospital.

 

Important information about innova

As of 1.1.2021, innova will no longer provide full cost coverage in Hirslanden Group clinics for insured persons in semi-private and private wards.

The same applies to innova's partner insurers: Birchmeier Krankenkasse, vita surselva, sanavals Gesundheitskasse, Cassa da malsauns LUMNEZIANA, KKV Krankenkasse und Krankenkasse Zeneggen.

Of course, all patients will continue to have access to our services for those with general insurance.

Organisational questions
The patient scheduling department is at your disposal for all organisational questions:
Questions about cost coverage, health insurance or insurance
Our revenue assurance staff will be happy to answer any questions you may have about cost coverage, health insurance or insurance: